Most of us assume our teams are shaped by the big moments (the vision series, the strategic offsite, the all-hands meeting where we finally get everyone on the same page). But after years of leading, I've become convinced the truth is quieter than that. Teams are built, or broken, in a handful of or...

Why clarity should come before action

Leaders love momentum.

Give us an opportunity, open a door, and we’re ready to sprint. We don’t like waiting. We don’t like uncertainty. We want to make something happen.

I’ve done it more times than I can count.

The problem isn’t that we’re moving. The prob...